1. Collection of Personal Information

We collect personal information about you that is necessary for our business purposes and activities, including but not limited to:

  • your name, email address, phone number, and other contact information;
  • information about your use of our website, including your IP address, browser type, and pages visited;
  • information about your interactions with us, including your enquiries, feedback, and complaints.

We will only collect personal information by lawful and fair means and not in an unreasonably intrusive way.

  1. Use and Disclosure of Personal Information

We use your personal information for the purposes for which it was collected, including but not limited to:

  • providing you with the products and services you have requested;
  • responding to your enquiries, feedback, and complaints;
  • conducting market research and analytics to improve our products and services.

We may disclose your personal information to third parties, including but not limited to:

  • service providers who assist us in operating our business, such as IT providers, marketing agencies, and payment processors;
  • regulatory authorities, law enforcement agencies, or other government officials where required by law.

We will not disclose your personal information to overseas recipients unless we have taken reasonable steps to ensure that the recipient complies with the APPs or you have consented to the disclosure.

  1. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

  1. Access and Correction of Personal Information

You have the right to access and correct your personal information that we hold. If you wish to access or correct your personal information, please contact us using the contact details provided below.

  1. Complaints

If you have a complaint about our handling of your personal information, please contact us using the contact details provided below. We will investigate your complaint and respond to you within a reasonable time.

  1. Changes to this Privacy Policy

We may update this privacy policy from time to time by publishing a new version on our website. We encourage you to check our website periodically to ensure that you are aware of our current privacy policy.

  1. Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at info@ictclouds.com.